Privacy Policy – Pooja Dangol

Effective Date: August 1, 2026

Table of Contents

1. Introduction

At Pooja Dangol, trust, professionalism, and confidentiality are at the heart of everything we do.

Whether you are an organization seeking corporate training and HR consulting services, a professional exploring career development opportunities, or an individual participating in our workshops, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Pooja Dangol (“we,” “us,” or “our”) collects, uses, stores, protects, and shares information when you visit our website, communicate with us, or engage with our professional services.

Our services include corporate training, leadership development, HR consulting, keynote speaking, individual consultations, workshops, professional learning communities, and organizational learning solutions.

By using our website or engaging with our services, you acknowledge that your information will be handled as described in this Privacy Policy, subject to your choices and applicable laws.

We encourage you to read this policy to understand how your information is handled and how you can exercise your privacy rights.

2. Information We Collect

We collect information relevant to providing our services, responding to enquiries, maintaining professional relationships, and improving the learning and consulting experiences we offer.

Depending on how you interact with us, this information may include:

2.1 Personal and Contact Information

When you contact us, submit an enquiry, register for a program, or request a consultation, we may collect:

Full name
Email address
Phone number or other contact details
Profession or job title
Organization or company name
Reason for contacting us
Information included in your messages or enquiries

We use this information primarily to respond to your requests and provide relevant information about our services.

2.2 Professional and Organizational Information

When organizations or professionals engage our services, we may receive information such as:

Organizational training requirements and development goals
Professional experience and career interests
Leadership and workplace development needs
Employee development priorities
Training needs assessments and evaluation feedback
HR policies, workplace processes, and other organizational documents
Information necessary for consulting projects, proposals, and service delivery

We recognize that some of this information may be confidential or commercially sensitive. Such information is handled with appropriate care and used for the purposes associated with the engagement.

2.3 Workshop, Training, and Consultation Information

When you participate in a training program, workshop, consultation, or professional development activity, we may collect:

Registration and attendance information
Learning preferences and development goals
Workshop feedback and evaluation responses
Information voluntarily shared during activities
Training assignments or assessment responses
Certificates and participation records
Photographs, audio, or video recordings where relevant and appropriately authorized

Information collected through these activities is used to deliver, evaluate, and improve our professional services.

2.4 Website and Technical Information

When you visit our website, technical information may be processed automatically by our website hosting provider and any enabled website technologies.

Depending on the technologies in use, this may include:

Internet Protocol (IP) address
Browser type and device information
Pages visited and interactions with the website
Date and time of visits
Referral sources
Cookies and similar technical identifiers

Such information may be used to support website functionality, security, troubleshooting, and performance analysis.

3. How We Use Your Information

We use personal information for legitimate, clearly defined purposes connected with our professional activities.

These purposes include:

Responding to Enquiries and Requests

To respond to your questions, provide service information, prepare proposals, and arrange consultations or meetings.

Delivering Training and Consulting Services

To organize and deliver corporate training, HR consulting, leadership programs, coaching sessions, workshops, and other professional development services.

Managing Registrations and Bookings

To administer program registrations, consultation appointments, attendance, scheduling, service-related communications, and applicable payment records.

Improving Learning Experiences

To assess training effectiveness, review participant feedback, identify learning needs, and improve our programs and consulting methods.

Maintaining Professional Relationships

To communicate about ongoing engagements, provide relevant service updates, and maintain appropriate client and professional contact records.

Sharing Professional Resources and Updates

To provide newsletters, articles, learning resources, workshop announcements, and other professional development communications when you have subscribed or when such communication is otherwise permitted by applicable law.

Maintaining Website Security and Performance

To identify technical issues, prevent unauthorized activity, and support the reliability and security of our website and services.

Meeting Legal and Professional Obligations

To comply with applicable legal requirements, maintain required business records, and protect legitimate rights and interests.

We do not use personal information for purposes materially different from those communicated to you without an appropriate legal basis or additional notice where required.

4. Confidentiality of Client and Organizational Information

Confidentiality is particularly important in our corporate training and HR consulting engagements.

Our work may involve access to internal organizational information, employee-related documents, workplace concerns, leadership assessments, business processes, and other non-public materials.

We are committed to treating such information with professional discretion and appropriate safeguards.

In particular:

Information provided for consulting engagements is used for the agreed professional purposes.
Access to confidential materials is limited to authorized individuals who require the information for service delivery.
Client-specific documents and internal organizational information are not published or used for promotional purposes without appropriate authorization.
Employee-related information is handled according to applicable legal requirements and relevant contractual arrangements.
Confidential information is not disclosed to unrelated third parties except with authorization or where legally required.

Where necessary, additional confidentiality agreements or data processing arrangements may be established with organizational clients.

For coaching and individual development engagements, personal disclosures and consultation notes are treated confidentially. Information shared with sponsoring organizations or employers is determined by the agreed service arrangements, applicable law, and any relevant permissions.

5. Information Sharing and Third-Party Services

We respect your privacy and limit information sharing to circumstances reasonably necessary for providing services, conducting legitimate business activities, or meeting legal obligations.

Your information may be shared with:

5.1 Authorized Team Members and Professional Associates

Team members, trainers, consultants, facilitators, and professional collaborators who require relevant information to deliver an agreed service.

5.2 Technology and Service Providers

Third-party providers that support our operations, which may include:

Website hosting and maintenance
Appointment scheduling and consultation booking
Email and professional communications
Online meeting and learning platforms
Workshop administration
Payment processing
Website analytics and technical support

Our website currently provides booking links to Topmate, a third-party consultation and booking platform. When you use an external booking service, information you submit directly to that platform is also subject to its own privacy practices.

Other providers may process information on our behalf according to the services they deliver and the arrangements in place.

5.3 Organizational Clients

Where training or consulting services are commissioned by an organization, information such as attendance records, agreed learning outcomes, or evaluation findings may be provided to authorized client representatives as appropriate to the engagement.

Identifiable or confidential individual information will be handled according to the disclosed purpose, applicable agreement, and legal requirements.

5.4 Legal and Regulatory Authorities

Information may be disclosed when required by applicable law, a valid legal process, or an authorized public authority.

5.5 With Your Permission

Information may be shared for another clearly communicated purpose when you have provided the necessary permission.

We do not sell personal information. We do not provide personal contact information to unrelated organizations for their independent direct marketing without appropriate authorization.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functionality, improve usability, maintain security, and understand website performance.

Cookies are small data files placed on your device when you visit a website.

Depending on the technologies enabled, cookies may include:

Essential Cookies

These support basic website functions, security, and other features required for the website to operate properly.

Functional Cookies

These may remember certain choices or preferences to improve your website experience.

Analytics Cookies

If analytics services are enabled, these may help us understand how visitors use the website and identify areas for improvement.

Third-Party Cookies

External services, including embedded content or booking platforms, may use their own cookies when you interact with those services.

Where required by applicable law, we will seek appropriate consent before placing non-essential cookies.

You can also manage or restrict cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Further details about specific cookies and their purposes will be provided where applicable.

7. Photographs, Videos, Testimonials, and Success Stories

Training, consulting, and professional development activities may involve photographs, video recordings, participant feedback, testimonials, and success stories.

These materials help communicate learning experiences, professional achievements, and the impact of our work.

We recognize that individuals and organizations may have different expectations regarding the public use of their information and images.

Accordingly:

We seek appropriate permission before publishing identifiable photographs, recordings, or testimonials for promotional purposes.
We respect any agreed restrictions concerning the use of organizational names, logos, and confidential information.
Testimonials and case studies are presented in a manner consistent with the permissions obtained.
We do not intentionally disclose confidential client information through public case studies or promotional materials.
Individuals may contact us to request the removal of identifiable content, subject to applicable laws and practical limitations.

Photographs or recordings taken for internal training evaluation or documentation are not automatically treated as permission for public promotional use.

8. Marketing Communications and Professional Updates

We may share information about upcoming workshops, leadership development programs, professional resources, consulting services, and other learning opportunities.

Where required, we obtain your consent before sending marketing communications.

You may withdraw your consent or unsubscribe from promotional communications at any time by following available unsubscribe instructions or contacting us directly.

Choosing not to receive promotional information will not prevent us from sending necessary communications relating to services you have requested, bookings you have made, or ongoing professional engagements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The retention period may depend on factors such as:

The nature and duration of a professional engagement
The purpose for which the information was collected
Contractual or organizational requirements
Legal, tax, accounting, and regulatory obligations
The need to address disputes or maintain essential business records
Relevant requests to withdraw consent or delete information

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

Information collected for one engagement will not automatically be retained indefinitely for unrelated purposes.

10. Information Security

We take the protection of personal and professional information seriously.

We seek to maintain reasonable technical and organizational safeguards appropriate to the nature of the information we handle.

These may include:

Restricting access to authorized individuals
Using appropriate authentication and account security measures
Protecting confidential documents and communications
Applying suitable safeguards to digital records
Limiting unnecessary collection and disclosure
Reviewing access and information-handling arrangements where appropriate

Although we work to protect information against unauthorized access, misuse, alteration, or disclosure, no internet-based system or electronic storage method can guarantee absolute security.

If you believe information shared with us may have been compromised, please contact us promptly using the details provided below.

11. Your Privacy Rights and Choices

We respect your interest in understanding and controlling how your personal information is used.

Depending on applicable laws and the circumstances of processing, you may have the right to:

Request Access

Ask whether we hold personal information about you and request access to that information.

Request Correction

Ask us to correct inaccurate or incomplete personal information.

Request Deletion

Request the deletion of personal information where applicable, subject to legitimate retention requirements and legal obligations.

Withdraw Consent

Withdraw consent previously provided for specific uses of your information, including promotional communications.

Object to or Restrict Certain Processing

Request that particular uses of your information be stopped or restricted where applicable law provides such rights.

Request Information About Disclosure

Ask for information about relevant categories of third parties with whom your personal information has been shared.

To exercise any applicable privacy rights, contact us at hello@poojadangol.com.

We may request reasonable information to verify your identity before processing requests involving personal information.

We will review and respond to privacy requests within the time required by applicable law, taking into account the nature of the request and any relevant legal exceptions.

Withdrawing consent does not affect processing lawfully undertaken before the withdrawal.

12. International Clients and Cross-Border Information

Pooja Dangol is based in Lalitpur, Nepal, and provides professional services that may involve national and international clients, participants, organizations, and service providers.

Some digital platforms used for communication, booking, learning, or website operations may process or store information outside Nepal.

Where international transfers of personal information occur, we seek to apply appropriate safeguards and comply with relevant legal and contractual requirements.

Data protection requirements may differ between countries. Where additional privacy obligations apply to particular international engagements, we will address those requirements as appropriate.

13. Learning Platforms and Organizational Programs

Certain organizational services may involve the development or implementation of customized Learning Management Systems (LMS), training platforms, or employee learning programs.

Depending on the nature of a project, information processed through such systems may include:

Learner registration and identification details
Course enrollment and participation records
Learning progress and completion status
Assessment results and training feedback
Professional development records

The responsibilities of Pooja Dangol and the organizational client for handling this information will depend on the services provided, the platform’s operation, and the applicable contractual arrangements.

Where we process personal information on behalf of an organizational client, that processing will be governed by appropriate instructions and agreements.

An organization’s own privacy notices and policies may also apply to information held within its learning systems.

14. Children’s and Young Participants’ Privacy

Some professional development and educational programs may involve students or younger participants.

We recognize that information relating to children and minors requires additional care.

Where such information is collected, we seek to limit collection to what is necessary for the relevant educational or development activity and obtain appropriate parent, guardian, institutional, or other authorization where required.

We do not knowingly use children’s personal information for unrelated marketing purposes.

Parents, guardians, or authorized representatives may contact us regarding concerns about personal information collected through relevant programs.

15. Links to External Websites

Our website may contain links to third-party websites and services, including social networking platforms, booking services, professional resources, and learning tools.

These external websites operate independently and may have their own privacy policies and data handling practices.

We encourage you to review their privacy policies before submitting personal information.

We are not responsible for the privacy practices of independent third-party services that we do not control.

16. Legal and Regulatory Compliance

We are committed to handling personal information responsibly and in accordance with applicable privacy and data protection requirements.

Our approach takes into consideration relevant laws of Nepal, including the Privacy Act, 2075 (2018), and other applicable requirements governing the protection and appropriate use of personal information.

For international engagements, additional requirements may apply depending on the location of the individuals concerned, the nature of the services, and the relevant legal jurisdiction.

Nothing in this Privacy Policy is intended to limit rights or protections that individuals are entitled to under applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, operational practices, technology, or applicable legal requirements.

When changes are made, the revised policy will be published on our website with an updated revision date.

Where required by law, we will provide additional notice or seek renewed consent for material changes.

We encourage visitors, participants, and clients to review this page periodically.

18. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

Email: hello@poojadangol.com
Alternative Email: backoffice@poojadangol.com

We value the confidence that our clients, partners, and participants place in us. Protecting that trust is an essential part of how we work.

Your trust matters. Your privacy deserves respect.