Terms and conditions

1. Introduction

Welcome to Pooja Dangol.

We believe meaningful professional relationships are built on trust, transparency, accountability, and mutual respect.

These Terms and Conditions (“Terms”) govern your use of our website and your engagement with our professional services, including corporate training, HR consulting, leadership development, keynote speaking, individual consultations, workshops, professional communities, and learning solutions.

Throughout these Terms, “we,” “us,” and “our” refer to Pooja Dangol or the applicable registered business providing the service, as identified in the relevant booking confirmation, invoice, or agreement.

“You,” “your,” or “client” refers to an individual, participant, organization, or authorized representative accessing our website or engaging our services.

By accessing our website, you agree to comply with the applicable website usage conditions. When booking or purchasing a service, you agree to the service terms disclosed to and accepted by you during the booking or contracting process.

We encourage you to review these Terms carefully and contact us if any clarification is required before proceeding.

2. Our Professional Services

We provide professional training, consulting, and development services to individuals, businesses, institutions, and organizations.

Our offerings include:

• Corporate Training: Customized programs in leadership, communication, emotional intelligence, customer service, teamwork, and workplace effectiveness.
• HR Consulting: Advisory services concerning HR policies, performance management, employee engagement, organizational culture, and people development.
• Leadership Development: Programs supporting leadership capability, decision-making, accountability, and team performance.
• Individual Consultations: Personalized guidance on career development, LinkedIn positioning, professional branding, communication, and workplace growth.
• Organizational Consultations: Advisory sessions addressing business, leadership, people management, and organizational development challenges.
• Workshops and Masterclasses: Interactive learning experiences delivered online or in person.
• Professional Growth Community: Membership-based learning, networking, and professional development opportunities.
• Keynote Speaking and Facilitation: Professional speaking engagements, conferences, and organizational learning events.
• Learning Management System Solutions: Customized organizational learning platforms and related implementation support.

The exact scope, duration, deliverables, pricing, and availability of each service will be communicated through the relevant website listing, booking confirmation, quotation, proposal, or written agreement.

3. Service Pricing and Transparency

We aim to communicate pricing clearly so clients can make informed decisions.

The following prices are currently advertised on our website:

3.1 Professional Growth Community

USD $15 per month

The advertised membership includes access to specified professional resources, community activities, and monthly live learning workshops.

The website describes the included monthly resources and workshops as available without additional program fees.

Any optional paid service, separate consultation, or additional premium offering must be clearly identified before purchase.

3.2 Individual Power Consultation

USD $50 per session

The advertised service is a one-hour professional consultation, which may address:

• Career planning and professional development
• Resume and LinkedIn profile review
• Job-search and personal branding strategies
• Career-related challenges and opportunities

Any additional deliverables or follow-up services must be expressly agreed upon.

3.3 Organizational Power Consultation

USD $350 per session

The advertised service is a one-hour strategic consultation intended for businesses, HR teams, and organizational leaders.

Depending on the agreed consultation objectives, discussions may address:

• HR and organizational challenges
• Leadership and team effectiveness
• Employee engagement and workplace culture
• Performance and people management
• Practical organizational improvement strategies

The consultation provides professional advisory support. Implementation services, detailed reports, policy development, or extended consulting assignments are not included unless expressly agreed.

3.4 Corporate Training and Customized Services

Fees for customized corporate training, HR consulting, keynote speaking, organizational development programs, and LMS solutions are determined according to the scope of the engagement.

A quotation or proposal may specify:

• Service objectives and deliverables
• Duration and delivery arrangements
• Professional fees
• Applicable taxes
• Travel and accommodation costs, if relevant
• Payment milestones
• Cancellation and rescheduling requirements

3.5 Currency, Taxes, and Additional Charges

Prices displayed in US dollars are denominated in USD unless otherwise stated.

For transactions conducted in another currency, the amount payable and any applicable conversion arrangements will be communicated before payment confirmation.

Applicable taxes, platform charges, payment processing fees, or other mandatory costs will be disclosed as required by law before purchase.

We will not impose undisclosed charges after a transaction has been confirmed.

Where a difference exists between an outdated website listing and the current purchase price, the correct total must be clearly presented and accepted before payment is completed.

4. Bookings, Confirmations, and Electronic Transactions

Bookings may be requested through our website, email, approved scheduling systems, or third-party platforms such as Topmate.

Submitting an enquiry does not automatically confirm a booking or establish an obligation to provide a service.

A booking is confirmed when an appropriate confirmation is issued and any applicable booking requirements have been fulfilled.

Electronic booking confirmations, invoices, payment records, and other digital communications may form part of the documented service arrangement, subject to applicable law.

Clients are responsible for providing accurate contact details and information required to arrange the service.

When booking on behalf of an organization, the person completing the booking must have appropriate authorization.

We may request clarification or verification before accepting an organizational engagement.

5. Payments, Invoices, and Receipts

Payments must be made according to the price and terms communicated before confirmation.

Payment arrangements may include online payments, bank transfers, approved payment platforms, or other agreed methods.

For corporate engagements, invoices and payment schedules will follow the relevant quotation or agreement.

We will provide appropriate payment confirmation, invoices, or receipts in accordance with applicable requirements.

Clients should raise billing concerns promptly so that discrepancies can be reviewed.

Where a third-party payment processor is used, that provider may also apply its own transaction procedures. Those procedures do not remove any mandatory consumer rights or our contractual responsibilities.

6. Professional Growth Community Membership

Our Professional Growth Community is designed to support ongoing learning, professional networking, and career development.

6.1 Membership Fees

The advertised membership fee is USD $15 per month.

The benefits associated with the relevant membership will be described at enrollment.

These may include monthly professional development workshops, learning resources, selected expert discussions, community participation, and applicable member offers.

6.2 Membership Renewal

The enrollment and payment process will clearly disclose whether membership requires manual monthly renewal or involves automatic recurring billing.

If automatic renewal is offered, the renewal amount, billing frequency, renewal conditions, and cancellation method will be explained before the member authorizes recurring payments.

Membership charges will not be renewed automatically without an appropriate authorization.

6.3 Membership Cancellation

Members may request cancellation through the applicable membership platform or by contacting us.

Where recurring billing is enabled, cancellation before the next billing date will prevent future renewal charges, subject to the disclosed payment processing conditions.

Cancellation will not ordinarily affect access already paid for during the current membership period unless otherwise specified.

6.4 Membership Refunds

Requests concerning duplicate payments, incorrect charges, unavailable promised benefits, or other billing concerns will be reviewed and addressed fairly.

Refunds for a membership period already underway will depend on the services provided, applicable purchase terms, and relevant legal requirements.

We will not exclude refunds or remedies that members are legally entitled to receive.

6.5 Community Participation

Members are expected to engage respectfully and maintain appropriate professional conduct.

Harassment, discrimination, fraudulent activity, unauthorized commercial promotion, or repeated misuse of the community may result in restrictions or termination of participation, subject to applicable law and the relevant membership agreement.

Membership does not guarantee employment, promotions, salary increases, business opportunities, or specific professional outcomes.

7. Individual and Organizational Consultation Policies

We recognize the importance of respecting the time and commitments of both clients and consultants.

7.1 Scheduling and Confirmation

Consultation appointments are subject to availability and become confirmed when the booking process has been completed.

Clients should ensure that the correct meeting date, time zone, contact details, and session requirements are reflected in the confirmation.

7.2 Rescheduling

Requests made at least 24 hours before a scheduled consultation may be rescheduled once without an additional professional fee, subject to availability.

Requests made with less than 24 hours’ notice will be reviewed based on the circumstances, available appointments, and applicable booking conditions.

7.3 Client-Initiated Cancellation

Cancellations made at least 24 hours before the scheduled consultation are eligible for a refund of the consultation fee or an alternative appointment, according to the client’s preference.

Late cancellation or failure to attend may affect refund eligibility where the applicable conditions were clearly disclosed before purchase.

Any mandatory legal rights or remedies remain unaffected.

7.4 Consultant-Initiated Cancellation

If we are unable to deliver a confirmed consultation, the client will be offered an alternative appointment or an appropriate refund for the undelivered service.

7.5 Session Scope

The session fee covers the consultation and any explicitly advertised inclusions.

Additional consulting work, implementation support, formal written reports, or extended follow-up activities require a separate arrangement unless included in the confirmed service description.

8. Workshops, Masterclasses, and Training Events

Our learning programs are designed to provide practical, engaging, and professionally relevant experiences.

Program details, including dates, format, fees, learning objectives, and any additional requirements, will be communicated before registration.

8.1 Registration

A paid registration is confirmed when the relevant booking and payment requirements are fulfilled.

Participants should provide accurate registration information and follow reasonable participation instructions.

8.2 Cancellations and Transfers

Requests to cancel a paid public workshop at least 72 hours before its scheduled start are eligible for a refund of the workshop fee.

Where possible, a participant may request to transfer their registration to another eligible person or a future session.

Requests received closer to the event will be assessed according to the circumstances, the published booking conditions, and applicable law.

8.3 Changes to Programs

We may make reasonable adjustments to a program’s format, materials, facilitators, or schedule.

Where a material change prevents delivery of the advertised paid service, affected participants will be offered an appropriate alternative or refund consistent with applicable rights.

8.4 Participation and Certification

Where certificates of participation or completion are offered, eligibility requirements will be communicated.

Participation does not automatically constitute an accredited qualification or professional certification unless specifically identified.

9. Corporate Training and Consulting Agreements

Corporate training and consulting engagements may be governed by individual written contracts or approved proposals.

These agreements may specify:

• Project scope and objectives
• Agreed deliverables
• Timelines and milestones
• Roles and responsibilities
• Fees and payment arrangements
• Confidentiality requirements
• Ownership and usage rights
• Cancellation and termination conditions
• Evaluation and acceptance processes
• Dispute resolution procedures

Clients are responsible for providing reasonable cooperation, timely approvals, relevant information, and agreed logistical support.

Additional services beyond the agreed scope may require a revised quotation, amended schedule, or additional written approval.

Where an individually negotiated agreement differs from these Terms, the specific agreement will prevail for that engagement, subject to mandatory legal requirements.

10. Professional Standards and Client Responsibilities

We are committed to delivering professional services with care, integrity, respect, and practical relevance.

Clients and participants are expected to:

• Communicate respectfully with facilitators and other participants.
• Provide information that is accurate and relevant to the engagement.
• Respect agreed schedules and professional boundaries.
• Participate constructively in learning activities.
• Maintain appropriate confidentiality.
• Avoid harassment, discrimination, disruptive behavior, or misuse of program resources.
• Follow reasonable safety and participation instructions.

We may take proportionate action to address conduct that seriously disrupts a program or compromises the safety or rights of others.

Such action will be consistent with applicable law and the relevant engagement conditions.

11. Professional Outcomes and Limitations

Our training and consulting services are designed to strengthen professional capability, leadership effectiveness, workplace performance, and organizational development.

However, outcomes may depend on several factors beyond the service itself, including individual participation, organizational decisions, workplace conditions, and the implementation of recommendations.

Accordingly:

• Career consultations do not guarantee employment or promotion.
• Leadership training does not guarantee specific business or employee performance results.
• HR consulting recommendations do not guarantee particular organizational outcomes.
• Professional community membership does not guarantee employment or business opportunities.
• General educational materials do not replace specialized legal, financial, or other regulated professional advice.

We remain responsible for delivering services with the care and quality required by applicable law and the specific agreement.

Nothing in these Terms removes remedies for a failure to provide agreed services.

12. Intellectual Property and Learning Materials

Original training materials, presentations, frameworks, learning resources, articles, recordings, and other professional content remain the intellectual property of their respective owners.

Unless otherwise authorized, participants may use provided resources for personal learning and agreed internal professional purposes.

Users may not reproduce, resell, publicly distribute, or commercially exploit protected materials without permission.

Organizational clients may use customized deliverables according to the rights established in their contracts.

Materials and confidential documents provided by clients remain the property of their respective owners.

For customized training content and LMS development, ownership, licensing, source files, and reuse rights should be agreed in writing.

13. Confidentiality and Organizational Information

Confidentiality is central to our corporate consulting and professional development engagements.

Information received through HR consulting, organizational assessments, coaching, training evaluations, and related activities will be handled with appropriate professional care.

Confidential documents and personal information will not be disclosed to unrelated parties except where authorized, contractually permitted, or legally required.

Both parties are expected to respect confidential information received during a professional engagement.

For group learning sessions, participants should respect the privacy of others and avoid disclosing sensitive information shared during activities.

Where necessary, a separate confidentiality agreement or data processing arrangement may be established.

14. Photographs, Recordings, and Testimonials

Certain training programs and events may involve photographs, video recordings, participant feedback, or testimonials.

Appropriate permission will be sought for identifiable content intended for promotional publication.

Participation in a training session does not automatically grant unrestricted permission to publish a participant’s image, voice, or personal feedback.

Clients and participants may not record or distribute protected training content without appropriate authorization.

Client names, organizational logos, testimonials, and case studies will be used in accordance with relevant permissions and agreements.

15. Learning Management System Services

Customized LMS solutions may involve software configuration, learning content, user management, performance tracking, reporting, and technical integrations.

Each LMS engagement should be supported by an agreed scope of work covering:

• System requirements and deliverables
• Technical responsibilities
• Platform licensing
• Hosting and infrastructure
• Data protection and access controls
• Ownership and usage rights
• Implementation timelines
• Testing and acceptance
• Maintenance and support
• Fees and payment milestones

Responsibilities relating to third-party platforms and infrastructure will be determined by the relevant agreement.

16. Website Usage and External Platforms

Visitors may use our website for lawful informational, educational, and professional purposes.

Users must not interfere with website operations, attempt unauthorized access, distribute malicious software, misuse information, or engage in fraudulent activity.

Our website may link to external services, including Topmate, social media platforms, and professional resources.

Third-party services operate under their own terms and policies.

We encourage users to review those terms before submitting personal information or completing payments.

Our use of a third-party platform does not remove responsibilities we have independently undertaken to provide a confirmed service.

17. Consumer Rights and Fair Business Practices

We are committed to fair, transparent, and responsible service practices.

Our operations seek to respect the requirements of the Consumer Protection Act, 2075 (2018) of Nepal, where applicable.

In accordance with relevant legal obligations, we aim to:

• Provide accurate information about our services.
• Clearly communicate the nature, scope, and prices of services.
• Disclose applicable charges before payment.
• Provide appropriate invoices or receipts.
• Avoid misleading advertising or unfair commercial practices.
• Deliver services according to the agreed description and professional standards.
• Review complaints and legitimate refund requests fairly.
• Respect statutory consumer rights and available remedies.
• Provide services without unlawful discrimination.

No provision of these Terms is intended to exclude consumer protections, refund rights, compensation rights, or other remedies that cannot legally be restricted.

18. Electronic Communications and Online Agreements

We may use electronic communications and records for service enquiries, quotations, invoices, scheduling, bookings, confirmations, and contractual administration.

Relevant electronic records and transactions will be handled with regard to the Electronic Transactions Act, 2063 (2008) of Nepal, where applicable.

Where a binding online agreement is intended, the booking or purchase process will identify the applicable terms and obtain appropriate acceptance.

Electronic records may be maintained to document agreed services, authorized transactions, communications, and fulfillment of contractual obligations.

We will take reasonable measures to support the integrity and appropriate security of relevant electronic records.

19. Liability and Events Beyond Reasonable Control

We aim to provide accurate information and professionally delivered services.

To the extent permitted by applicable law, neither party will be responsible for indirect or consequential losses outside the obligations reasonably contemplated by the relevant agreement.

This does not exclude liability for fraud, intentional misconduct, or other matters that cannot legally be excluded.

Neither party will be treated as having failed to perform an obligation to the extent that performance is prevented by circumstances beyond reasonable control, subject to applicable law.

Such circumstances may include natural disasters, serious public health emergencies, government restrictions, or major infrastructure disruptions.

Where such circumstances materially affect a confirmed service, the parties will seek an appropriate and fair resolution.

20. Privacy and Data Protection

We respect the privacy of our website visitors, clients, participants, and professional partners.

Information collected through our website and professional services is handled in accordance with our Privacy Policy and applicable legal requirements.

For questions relating to personal information, confidentiality, data access, or deletion, please contact us using the details below.

21. Changes to Services and Terms

We may update website content, program offerings, prices, or these Terms to reflect changes in our services and applicable requirements.

Changes will ordinarily apply prospectively.

Confirmed bookings and existing paid engagements will continue to be governed by the conditions accepted at the time of purchase or by the relevant written agreement, unless a lawful variation is mutually agreed or otherwise permitted.

Material changes affecting ongoing commitments will be communicated as required.

Updated Terms will be published on the website with a revised date.

22. Governing Law and Dispute Resolution

These Terms are governed by the applicable laws of Nepal, subject to any mandatory rights or protections applicable to particular individuals or transactions.

Relevant legislation may include:

• Consumer Protection Act, 2075 (2018)
• Electronic Transactions Act, 2063 (2008)
• Privacy Act, 2075 (2018)
• National Civil Code, 2074 (2017)
• Other applicable contractual, commercial, and regulatory requirements

We encourage clients to raise any concerns directly so that matters can be resolved through open communication and fair consideration.

Where disputes cannot be resolved amicably, they may be referred to a competent court or authority in accordance with applicable law.

International or organizational projects may contain separately agreed governing-law and dispute-resolution arrangements.

Nothing in these Terms limits access to legally available remedies.

23. Contact Information

For enquiries concerning these Terms, bookings, cancellations, payments, refunds, or professional services, please contact:

Email: hello@poojadangol.com
Alternative Email: backoffice@poojadangol.com

We believe professional relationships are strongest when built on transparency, mutual respect, shared responsibility, and trust.

Our commitment is to provide meaningful learning experiences and professional advisory services while maintaining the integrity and accountability our clients deserve.

Professional integrity. Transparent commitments. Meaningful growth.

© 2026 Pooja Dangol. All Rights Reserved.